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Excursión a París - Opiniones

Opiniones de nuestros clientes

Todas las opiniones han sido escritas por clientes que han reservado en Civitatis.

Todas las opiniones han sido escritas por clientes reales que han reservado con nosotros. Todos los viajeros que disfrutan nuestra actividad reciben un email para poder compartir su valoración.

Puntuación de viajeros

Tipo de viajero

Personas viajando solas (10)

Parejas (5)

Grupos de amigos (4)

Familias con hijos pequeños (3)

Familias con hijos mayores (10)

1/Ago/2019

David

Hayes, Reino Unido

The first rep who met us at st pancras station had a terrible attitude to people who had a query or question..verybad publicity for your company..change him get someone who can speak politely and courteous...

We are very sorry that the treatment received was not as expected. Your comment has been passed on to our local partner for their consideration.

Viajó solo

31/Jul/2019

Anonymous

New Jersey, Estados Unidos

It was awesome trip but limited time to do more site seeing.

Viajó con amigos

2/Jul/2019

Anónimo

España

4/Jun/2019

Vera Smith

Northamptonshire, Reino Unido

Everything were terribly bad. My experience was nothing like described on the website. Civitatis booking stated that I would be met by the Rep in JACKET at 5.30am. The Rep turned up at 6.08am jacketless! This Rep was a nightmare, he did not response to my query about wheelchair using prior to the trip, resulting in my elderly mother walking 10km through the day. She is in bloody pain now! He rush through the explanation ended up me spending extra €157 on transport and entrance!

We are so sorry for what happened with this guide. We have sent this message to our partner to speak with the relevant parties and to try to improve the service. For future reference, we do include on the booking the phone number of our partner for any questions.

Viajó con hijos mayores

4/Jun/2019

Anónimo

España

3/Jun/2019

Anónimo

España

20/Abr/2019

Elito D J

London, Reino Unido

Amazing tour...very professional service...We had a beautiful time.

Viajó en pareja

23/Feb/2019

Christopher Vargas

Denver, Estados Unidos

Viajó solo

19/Feb/2019

Anónimo

España

5/Ene/2019

Anonymous

Sf, Islas ultramarinas de Estados Unidos

Lack of care toward customer. River cruise taped lecture did not work, technical issues. No guidance about good places to eat.

We are very sorry for the inconveniences you mentioned. We have passed on your comments to our local supplier so they can improve the service for the future.

Viajó con amigos

27/Dic/2018

Edda Caputo

London, Reino Unido

To improve: - Stuff arrived late at the meeting point and landline provided wasn’t working - meeting time too in advance, we had to wait in the station for 1:30 hours before departure - stuff said the underground tickets were valid for the whole day,but they weren’t - hop on hop off map and leaflet describing the first bus stop provided were wrong/not up-to-date - train seats were not next to each other - it should have been more clearly represented that the bus wes going to be open

In hop-on hop-off modality, buses are always open to be able to see the most of the cities on your trip. Nowhere is indicated train tickets will be next to each other, though we try our best if its possible to provide. We are very sorry this activity didn't fulfill your expectations. We take note of your commentaries to keep improving our services.

Viajó con hijos mayores

25/Ago/2018

Cristina

São Carlos, Brasil

Prezado, No momento que fiz reserva efetuei o pagamento e tudo certo, recebi a confirmação por email e imprimi, conforme mandava as instruções. Ao chegar ao local no Chop'n coffee, em frente ao Eurostar em St. Pancreas, a minha reserva não estava. Enfim, não recomendo este local de compra pois não são comprometidos em atender o cliente. Viagem frustrada!!! Importante: não avisaram que deveria ter internet 100% do tempo, porque cancelam a viagem horas antes.

Depois de consultar nosso fornecedor local, ele nos confirmou que você pode realizar a atividade. A opção reservada inclui transporte e ônibus turístico. Obrigado por opinar

Viajó solo